Report suspected fraud

If you lost your card or believe you have been a victim of fraud, please contact our Client Service Center immediately. We are open Monday – Friday from 7:00 AM – 7:00 PM CT and weekends from 8:00 AM – 5:00 PM CT

Client Service Center

Additionally, we recommend that you file a complaint with the Federal Trade Commission at or call them 877.438.4338.

Alerus consumer privacy policies

Our privacy and legal policy outlines information about the privacy of your personal information when you visit or use our sites or apps.


Below are steps you can take to protect yourself and your business from identity theft and fraud