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Your transition to Alerus is an exciting step, and we’re here to support you every step of the way. The Home Federal Resources page is your guide to helpful tools, guides, and answers to commonly asked questions.

Go to: ACH and Wire Transfers | Account Management and Reconciliation | Managing Payables and Receivables | Remote Deposit Capture (RDC)| Security and Fraud Prevention | Credit Card Processing | Software and Tools Support

ACH and Wire Transfers

How to create a new ACH transfer
How to create an ACH transfer from an existing template
How to create a new ACH or wire template
How to delete or cancel ACH and wire transactions
How to format a five column CSV file for ACH import
How to import an ACH from a file
ACH correction and return reason guide
Must-know ACH rules

Account Management and Reconciliation

Account Reconciliation
Transaction Status Guide
Sweep Accounts
How to Authorize a Transaction with Dual Approval (Corporate Lite Version)

Managing Payables and Receivables

Manage Payables
Manage Receivables

Remote Deposit Capture (RDC)

How to Deposit Checks with RDC
How to Install RDC Scanner and Drivers

Security and Fraud Prevention

Positive Pay

Credit Card Processing

Credit Card Processing

Software and Tools Support

Reactivating Your Accounts on Quicken
How to Install RDC Scanner and Drivers

Need help?

Hours: Monday – Friday, 8:00 am – 6:00 pm CT

Our Treasury Management Solutions Center (TMSC) team has specialized training and direct access to the systems, technology, and operational resources, ensuring a prompt response. TMSC serves as your primary contact for inquiries related to treasury management services. Contact us by emailing us at treasury@alerus.com or reaching us by phone at 800.279.3200.