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We make it easy to stay in control of your account details and personal information. Whether you’re accessing important documents or updating your profile, our digital tools give you the flexibility to manage everything securely and conveniently — all in one place. Explore how you can take control of your account with these helpful features:

My Documents

Keep track of your financial records by accessing your statements and tax documents online. Everything is just a few clicks away.

  • Statements
    View and download your monthly account statements whenever you need them. Stay organized with electronic statements, which are securely stored in your account and easily accessible at any time.
  • Tax Documents
    Access your tax forms and records online, including year-end summaries and any required documents for filing. You’ll be able to review, download, and print them whenever needed.

 

 

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My Profile

Keep your personal information up to date quickly and easily. Within My Alerus, you can update details to ensure your account stays current and secure.

  • Phone Numbers
    Add or update your phone numbers to ensure we have the correct information.
  • Email Address
    Update your email address anytime to make sure you’re receiving important notifications, account updates, and communications.

 

 

My Alerus Screen

Frequently Asked Questions

How do I update my mailing address?
Please contact the client service center 833.325.3787 or visit any Alerus location. Valid identification or other documentation may be required.
How do I access my account statements online?

To access your statements:

  • Log in to My Alerus.
  • Navigate to My Documents in the navigation bar.
  • Select the account and statement period you want to view.
  • You can download, print, or save your statements directly from the portal.
How do I change my statement delivery method?

To change your delivery method:

  • Log in to My Alerus.
  • Navigate to My Documents.
  • In the sub navigation bar, select Manage Document Delivery.
  • From there, you can choose your preferred delivery method (online or paper) for each account.
  • Save your changes to confirm selection.

You can update your preferences at any time to switch between online and paper statements.

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Ready to get started?

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